Refund & Return Policy
Refund & Return Policy
Last updated: 3-2-2026
At Havenora Living, we want you to love your purchase. If something isn’t right, we’re here to help.
Returns
Returns are accepted within 30 days of delivery.
Important: Customers must contact us first before returning any item. Return instructions and the correct return address will be provided by email.
Return Shipping Costs
- Customers are responsible for return shipping costs for non-defective items.
- If your item arrives damaged, defective, or incorrect, we will cover replacement or refund costs.
Non-Returnable Items
- Used or worn items
- Final sale products (if applicable)
- Gift cards
Refund Processing
Once your return is approved and received, refunds are processed back to the original payment method within 5–10 business days.
Contact
Email: info@havenoraliving.com